At Ceylanthro, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website www.ceylanthro.com or communicate with us through other channels.

1. Information We Collect

1.1. Personal Information: When you visit our website or contact us to place an order, we may collect personal information such as your name, email address, shipping address, and phone number.

1.2. Payment Information: We may collect payment information when you make a purchase on our website, including credit card details or other payment methods.

1.3. Communications: We may collect information from your communications with us, including emails, messages through social media platforms, or phone calls.

1.4. Usage Data: We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on the site.

2. Use of Information

2.1. We may use the information we collect for the following purposes:

– Processing and fulfilling orders
– Communicating with you about your orders or inquiries
– Providing customer support
– Improving our products and services
– Sending promotional emails or newsletters with your consent
– Complying with legal requirements

3. Data Security

3.1. We take appropriate measures to safeguard your personal information and protect it from unauthorized access, disclosure, alteration, or destruction.

4. Disclosure of Information

4.1. We may disclose your personal information to third-party service providers who assist us in operating our website, processing payments, or fulfilling orders. These service providers are obligated to protect your information and only use it for the purposes specified by us.

4.2. We may also disclose your information when required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Third-Party Links

5.1. Our website may contain links to third-party websites or services that are not operated by us. We have no control over the content, privacy policies, or practices of these websites and are not responsible for their policies or practices.

6. Cookies

6.1. We may use cookies and similar tracking technologies to enhance your experience on our website, analyze trends, administer the website, and gather demographic information.

7. Your Rights

7.1. You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any questions about our privacy practices, please contact us using the information provided below.

8. Changes to this Privacy Policy

8.1. We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at info@ceylanthro.com.

This Privacy Policy was last updated on 2nd March 2024.