Welcome to Ceylanthro! 

These terms and conditions outline the rules and regulations for the use of www.ceylanthro.com. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ceylanthro’s website if you do not agree to all the terms and conditions stated on this page.

1. Introduction

1.1. The following terminology applies to these Terms and Conditions, Privacy Statement, and Disclaimer Notice and any or all Agreements: “Client”, “You”, and “Your” refer to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our”, and “Us”, refer to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance, and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of the provision of the Company’s stated services/products, in accordance with and subject to, prevailing law of. Any use of the above terminology or other words in the singular, plural, capitalization, and/or he/she or they, are taken as interchangeable and therefore as referring to same.

1.2. The products sold on www.ceylanthro.com include but are not limited to tea, hair oil, cinnamon, and cooking oil, among other natural products.

2. Ordering Process

2.1. Customers can browse products on our website and contact us via Instagram, Facebook, or WhatsApp to place orders.

2.2. Orders are subject to availability. In the event of non-availability of a product, the customer will be notified and provided with alternatives or a refund.

3. Pricing and Payment

3.1. Prices for products are as stated on the website and are subject to change without notice.

3.2. Payment for orders is accepted via the payment methods specified on the website or as agreed upon with the customer.

4. Delivery

4.1. Delivery times and charges are outlined during the ordering process and are subject to change based on location and other factors.

4.2. We aim to deliver orders promptly; however, delays may occur due to unforeseen circumstances. We are not liable for any delays beyond our control.

5. Returns and Refunds

5.1. Customers may request returns or refunds for damaged or faulty products within [number] days of receipt.

5.2. Refunds will be processed using the original payment method, excluding any shipping charges.

6. Privacy Policy

6.1. We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.

7. Intellectual Property

7.1. The content, trademarks, and intellectual property displayed on www.ceylanthro.com are the property of Ceylanthro and may not be used without prior written consent.

8. Governing Law

8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Sri Lanka, and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Sri Lanka.

9. Amendments

9.1. We reserve the right to amend these terms and conditions at any time. Any changes will be effective immediately upon posting on the website. It is your responsibility to review these terms periodically for updates.

Contact Us

If you have any questions or concerns about these terms and conditions, please contact us via Instagram, Facebook, or WhatsApp, or email us at info@ceylanthro.com.